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Order Shipping

When you have prepared the product that you will send, in the Manage Orders section in the Sellers Center, select the order that you will dispatch and to start generating the documents that you must print, click on “Ready to ship”. 
A pop-up will appear in which you will be able to see the assigned parcel and click “Create package and continue”.Click Receipt to print the document. Then click “Shipping Label” to generate the dispatch guide, print it, and click Continue.Finally click on Ready to be Ship. 
You can consult a detail how to carry out this process here.

You must dispatch each order individually.

Every time you have a new order, you will receive a notification email to the email registered in the Sellers Center. To dispatch, click Manage Orders in Sellers Center, find your new orders on the “Pending” tab from where you can print the documents; Select the order to be shipped and click “Ready to Ship” to create the shipping guide and other required documents.
Check the complete process of how to dispatch your orders here.


The DTS is the due date for the Delivery of a Product and has to be spoke before with your onboarding specialist. This DTS is indicated on each Order, at the Promised Shipping Date column. 

Yes it changes automatically to Shipped and delivered once the package is with the courier.

Only if you are using one of our logistic partners and previously set it up with your onboarding specialist.