Payments and Returns

Payments and Returns

You will be able to check details regarding your payments in “Account Statements” and download the Sales Report:

Returns:

The return policy applies in the same way as defined in the current Terms and Conditions, seller must choose upfront one option among the following 3:

1. Return to origin
2. Return to a local warehouse or partner
3. Disposal Service

For more details please refer to Returns and Cancellations Policy 

Terms and Conditions – Clause 14 applies

If you have further questions, contact OnBoardingIMP@falabella.com