Warranty
GENERAL CHILE COLOMBIA MEXICO PERU GENERAL You can consult the Legal Regime of Guarantees document hereWarranties are one of the important things the Customer considers when is buying a Product, because it obtains more security when
GENERAL CHILE COLOMBIA MEXICO PERU GENERAL You can consult the Legal Regime of Guarantees document hereWarranties are one of the important things the Customer considers when is buying a Product, because it obtains more security when
DTS (Delivered time Supplier) The DTS (Delivered time supplier) is the time a Seller has to dispatch an order since it enters in “pending orders” in the order panel. To access
Catalog Performance enables Sellers to better analyze their Product sales performance, based on many metrics to support additional Sales and Catalog growth. The Catalog Performance is located under the Reports tab. A basic Catalog performance summary of the last 30 days will be shown. Below there is a detailed overview of trending items across multiple time ranges as well as possibility to drill down based by brand or category. Category
Raitings and reviews How to calculate Raitings and reviews Operational ScoreOperational Score (OPS) is a score granted to your Operation. It’s calculated based on the percentage of cancelations, returns, and On-time Deliveries. This
When you receive an Order, a Cancellation, or a Return, an automatic email will be sent to the registered users on your Seller Center account, depending ont the user type. The
Users You can give access to the portal to many users with specific rights for every user. It is very important to know that each user type in your account has
Payments Cycles The payment cuts run from Saturday to Friday. Weekly payments happen on Fridays. Once the order is sent, it will be paid in the weekly cut of the week in
Check Payments in Payoneer Understanding Payoneer Check Payments in Payoneer Payments Linio makes payments by Payoneer, you can create an account on Seller Center or log in into Payoneer. Payoneer: It is a cross-border payment platform that allows companies, businesses and freelancers to pay and collect, internationally.1. Access Seller Center and go to the Settings tab. 2. Click on Your Profile.
Return by Reverse Logistics Customer Return Reasons Return by Reverse Logistics Return by Reverse LogisticsReverse Logistics is the process generated after a package is delivered to the Customer by a courier and the
Types of cancellations How to cancel Penalties Types of cancellations SELLER CANCELLATIONYou can cancel an order for the following reasons:Lack of stockWrong Sale PriceDuplicated orderNot stocked because of no paymentError in fulfillment typeDelay in